Your privacy matters to us. This policy explains what information Nestlyo (“Nestlyo”, “we”, “us”) collects when you visit our website or buy from us, how we use it, and the choices you have.
Information we collect
We collect information you give us and information collected automatically when you use our site:
- Contact & order details — name, email, phone, shipping and billing address.
- Payment information — processed securely by our payment providers; we do not store full card numbers.
- Device & usage data — IP address, browser type, pages viewed and referring links.
How we use your information
To process and deliver orders, provide customer support, send order updates, improve our products and website, prevent fraud, and — with your consent — send marketing emails.
Cookies & tracking
We use cookies to keep your cart, remember preferences and understand how the site is used. You can manage cookies in your browser settings or through our cookie banner.
How we share information
We share information only with service providers who help us run the store — such as payment processors, shipping carriers, and email and analytics tools — or when required by law. We do not sell your personal information.
Data retention
We keep order records for as long as needed for accounting, tax and legal purposes, and other data only as long as it’s useful for the purposes above.
Your rights & choices
Depending on where you live, you may have the right to access, correct, delete or download your data, and to opt out of marketing at any time using the unsubscribe link in any email.
Children’s privacy
Our store is not directed to children under 13, and we do not knowingly collect their personal information.
Security
We use encryption and industry-standard safeguards to protect your information. No method of transmission online is 100% secure, but we work hard to keep your data safe.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it last changed.